Shipping policy
1. Order Processing Time
All orders are processed within 1–3 business days (Monday–Friday) after payment is confirmed.
- Orders placed on weekends or holidays will be processed on the next business day.
- Processing time does not include shipping time.
2. Shipping Methods & Delivery Time
We offer two shipping options:
Standard Shipping
- Delivery Time: 7–12 business days
-
Cost:
- Free for orders $69 and above
- $9.99 for orders under $69
Expedited Shipping
- Delivery Time: 5–7 business days
- Cost: $19.99
3. Shipping Time Breakdown
Total delivery time = Processing Time (1–3 days) + Shipping Time
Examples:
- Standard Shipping: 8–15 business days total
- Expedited Shipping: 6–10 business days total
4. Shipping Coverage
We currently ship to all locations within the United States.
5. Order Tracking
Once your order has been shipped, a tracking number will be sent to your email.
You can use this number to track the shipment status at any time.
6. Address Accuracy
Customers must provide a complete and correct shipping address at checkout.
- If an incorrect address is entered, please contact us within 24 hours after placing the order.
- We cannot guarantee address changes once the order has been processed.
7. Delayed or Lost Shipments
If your order has not arrived within the expected delivery timeframe:
- Check your tracking information first
- If there is no update or issue shown, contact our support team
We will assist you within 24 hours (business days only).